The fine print, made fun
Shipping & Returns
How we get Chwee from our planet to yours — and what to do if something goes wrong.
Processing time
Orders are packed and shipped within [X] business days. You'll get a tracking link by email as soon as your order is on its way.
Shipping Rates
| METHOD | DELIVERY TIME | COST |
|---|---|---|
| Standard | [3-4] business days | Free Over $[75] |
| Express | [1-2] business days | [$15] |
Warm-weather Shipping
Gummies don't love the heat. During warmer months, [describe insulated packaging, ice packs or shipping-day rules]. We recommend bringing your package inside as soon as it arrives.
Returns & Refunds
Due to the nature of our products, we do not accept returns or offer refunds on food items once they have been shipped.
Damaged or Missing Orders
If your order arrives damaged or never shows up, contact us within [X] days with your order number and a photo, and we'll make it right.